SERVICES

1. Reference services:

   •    Offers help with any questions,
   •    Provides information about libraries and their services,
   •    Teach users how to use catalog and online databases, and
   •    Assists users to find sources for class assignments and research projects

2. Circulation services:

   Registration Policy for American Corner (AC):
   •    Present a valid identification (national ID card, student ID card …)
   •    Adhere one photo (3 x 4)
   •    Registration fee: Free of Charge

   Borrowing Policy:
   •    Present a valid Corner ID Card (American Corner)
   •    Number of books can be checked out: 2 books maximum
   •    Loan periods: 14 days
   •    Renewal: only once for 14 days
       (books must be brought to the library to be renewed)

   Fine Policy:
   •    One day late: 500R (Fine is up to 40,000R maximum)
   •    Over 30 days late: borrowing privileges will be suspended for 100 days
   •    Damaged plastic covers: 1000R for each
   •    Damaged barcode labels: 1000R for each
   •    Damaged call number labels : 1000R for each
   •    Lost items: must pay for a current replacement cost plus 4000R for each item

3. Free Internet access:

   The Internet, for research purposes, is available free of charge for limited periods via American Corner computers. Computers are available on a first-come, first-served basis. The corner also provides Wi-Fi access for unlimited periods. Users can obtain a password to access Wi-Fi from library staff at the Information Desk.
   
   Computers:
   Computers are available for students to learn and practice English through the use of CDs, VCDs and DVDs. Computers are available on a first-come, first-served basis.

4. Cable TV/DVD player/VCR:

   There are two big screen TV with a cable connection to access news and documentary programs. Channels available for viewing include: CNN, Channel News Asia, CNBC/UBC, Bloomberg TV, Animal Planet, National Geographic and The Discovery Channel. Moreover, there are comfortable chairs for users to relax and enjoy watching TV.

5. Reading spaces:

   The American Corner has several reading spaces for students to study. The corner is equipped with air conditioners, thus the atmosphere is conductive for reading or studying.

6. Instruction/tour:

   •    Library catalog
   •    Online databases
   •    Websites
   •    Google’s search tips
   •    Evaluate sources
   •    Citation

7. EducationUSA Advising Service:

   •    Helping students to prepare for their education in the U.S.
   •    Providing information about American educational system and scholarships
   •    Giving information about the U.S. standardized admission tests
   •    Assisting students to search for specific programs they are interested